How to Contact Robinhood Support If Your Account Is Compromised

If you suspect that your Robinhood account has been compromised, it’s crucial to act quickly to secure your funds and personal information. Robinhood offers several ways to contact support and regain control of your account. Follow these steps to protect your investments.

Signs Your Robinhood Account May Be Compromised

• Unauthorized transactions or withdrawals
• Changes to your account details (email, password, or phone number) without your knowledge
• Unexpected login notifications or failed login attempts
• Missing funds or unfamiliar activity in your portfolio

Steps to Take If Your Robinhood Account Is Hacked

1. Lock Your Account Immediately

If you notice suspicious activity, lock your account to prevent further unauthorized access.

• Open the Robinhood app or website.
• Go to Settings > Account Information > Deactivate Account.
• Select "I believe my account has been compromised" and follow the prompts.

2. Contact Robinhood Support

Robinhood provides multiple ways to reach customer support for compromised accounts:

Via Email

• Send an email to support@robinhood.com with the subject line "Urgent: My Account Has Been Compromised."
• Include details like your full name, account email, and a description of the suspicious activity.

Through the App or Website

• Log in (if possible) and go to Help Center (tap the person icon in the app).
• Search for "Account Hacked" and follow the prompts to report the issue.
• Alternatively, use the live chat feature if available.

By Phone (Limited Availability)

Robinhood offers phone support for urgent security issues:

• Call 1 (650) 940-2700 (available during market hours).
• Explain that your account has been compromised for faster assistance.

3. Secure Your Account

• Change your password immediately (use a strong, unique one).
• Enable two-factor authentication (2FA) in Settings > Security.
• Revoke access to any suspicious linked devices or apps.

4. Monitor Your Financial Accounts

• Check linked bank accounts and cards for unauthorized transactions.
• Report fraud to your bank if needed.

5. Report to Authorities (If Necessary)

If you’ve suffered financial loss due to hacking, consider filing a report with:

• FTC (Federal Trade Commission) – ReportFraud.ftc.gov
• IC3 (Internet Crime Complaint Center) – www.ic3.gov

Preventing Future Account Compromises

• Use a strong, unique password and update it regularly.
• Never share login details or respond to phishing emails.
• Enable biometric login (fingerprint or face ID) for extra security.

Final Thoughts

Acting fast is critical if your Robinhood account is compromised. By locking your account, contacting support, and enabling security features, you can minimize damage and regain control. Stay vigilant and protect your investments from future threats.